FAQ

Welcome to Jaaz Car Rental, where we simplify your car rental booking in Dubai. Whether you’re visiting Dubai for a holiday or business, or you’re a resident in need of a reliable vehicle, we have the perfect solution for you. With our large fleet of well-maintained cars, easy online booking system, and excellent customer support, we ensure that your car rental experience is smooth, affordable, and convenient.

To rent a car with us, you’ll need a valid driver’s license, passport (for non-residents), and a credit card for the security deposit. If you’re an international driver, make sure your license is valid in the UAE. We accept both local and international licenses, so you can rest easy knowing car rental booking in Dubai is accessible to all travelers.

Yes! We offer convenient pick-up options at Dubai International Airport (DXB). You can select the airport as your pick-up location when making your car rental booking. Our team will ensure your car is ready upon your arrival, making it easy for you to start your journey in Dubai without delays.

Yes, all of our rental vehicles come with basic insurance coverage, which is included in the price. However, we offer additional insurance options for extra peace of mind during your rental. You can choose from various coverage plans during your car rental booking in Dubai to ensure you’re fully protected while driving.

Yes, you can easily modify or cancel your car rental booking with Jaaz Car Rental. To make changes, simply log in to your account or contact our customer support team. We offer flexible cancellation policies, but be sure to check the terms and conditions, as fees may apply if the booking is canceled too close to the pick-up date.

We accept major credit cards, including Visa, Mastercard, and American Express. For added convenience, we also support secure online payments through our website when completing your car rental booking in Dubai. Unfortunately, we do not accept cash payments for security deposits.

Yes, child seats are available for rent upon request. When completing your car rental booking in Dubai, you can add child seats to your reservation. We offer different sizes to ensure the safety and comfort of children of all ages during your trip.